What is our Return Policy?
No hassles. No bullsh*t.
If you don’t love the pants off EZ-A for any reason (first, we find that surprising, but we still like you), simply use the Returns Portal below, or get in touch with us via email (hi@ez-a.com) and let us know you’d like a refund. We’ll provide a return label and instructions to process your refund. That’s it.
Limit one (1) guarantee per product, per household. It does not apply to additional units or subsequent orders.
By Post
To return an item, you will need to obtain a return authorization from Illicit Labs first by using the Returns Portal link below.
In Store
For in-store returns, the original retailer's return policies will apply. Please refer to their return policies for further instructions.
EZ-A RETURN FAQ’S
The simplest way is to use the Returns Portal found above. You can also send an email to hi@ez-a.com. Remember to include your order number in the email.
30 days from the delivery date.
Use this text to answer questions in as much detail as possible for your customers.
No. If you don't like EZ-A for any reason and are inside the 30 day window, you can get your money back. There is a limit to one guarantee per household, per product. It does not apply to additional units or subsequent orders.
All refunds will be returned to the payment method used at the time of purchase.
Currently, we only sell one product. If you have an issue, hit us up and we'll try to resolve it.
If you have any problem with your shipment, contact us at hi@ez-a.com and we'll work to resolve your issue.